All Systems Operational
Revver (US) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (UK) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (Canada) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (GovCloud) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
eFileCabinet Online Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
SecureDrawer Operational
Application User Interface Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Revver (12/11/23) Dec 11, 2023 21:00-23:00 MST
We will be performing maintenance to our Revver platform on 12/11/23 starting at 9 PM MST.

To complete this maintenance, there will be a short period of system downtime. Any active sessions will be stopped at this time (and for the duration of the window) so be sure to save any work prior to the start of this maintenance window.

Scheduled Maintenance: 12/11/23, 9 PM MST - 11 PM MST

After the scheduled maintenance completes, access to the system will be restored.
Posted on Dec 05, 2023 - 09:58 MST
Past Incidents
Dec 7, 2023

No incidents reported today.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Recent file uploads unable to be previewed by some users.
Resolved - This incident has been resolved.
Dec 1, 07:11 MST
Update - We are continuing to work on a fix for this issue.
Nov 29, 15:07 MST
Identified - Some users have reported an issue in which a number of recent file uploads are failing to preview. We have determined the underlying cause of this issue, and are working to restore that functionality on affected files. We will post an update here as soon as we have made that adjustment.

In the interim, if the affected files have more than one file version, we recommend reverting the files in question to a previous version. You can find a guide on how to accomplish this here:

https://support.revverdocs.com/en/articles/7792504-how-do-i-revert-a-document-to-a-previous-version

If the files in question do not have a previous file version to revert to, and you need access to them before a fix has been implemented, we recommend that you re-upload the files, if possible.
Nov 29, 14:54 MST
Nov 30, 2023

No incidents reported.

Nov 29, 2023
Issues affecting uploads, check in/out, preview, and template application affecting some users.
Resolved - This incident has been resolved.
Nov 29, 13:49 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 11:50 MST
Update - We are continuing to investigate this issue.
Nov 29, 08:52 MST
Investigating - We are currently investigating issues affecting uploads, check in/out, preview, and template application affecting some users.
Nov 29, 08:09 MST
Nov 28, 2023
Scheduled Maintenance for Revver (11/28/23)
Completed - The scheduled maintenance has been completed.
Nov 28, 22:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 21:01 MST
Update - The previously scheduled date and time for our maintenance window (11/20/23 from 9 PM to 10 PM MST) has been rescheduled to 11/28/23 from 9 PM to 10 PM MST.
Nov 20, 18:31 MST
Scheduled - We will be performing maintenance to our Revver platform on 11/20/23 starting at 9 PM MST.

To complete this maintenance, there will be a short period of system downtime. Any active sessions will be stopped at this time (and for the duration of the window) so be sure to save any work prior to the start of this maintenance window.

Scheduled Maintenance: 11/20/23, 9 PM MST - 10 PM MST

After the scheduled maintenance completes, access to the system will be restored.
Nov 13, 14:09 MST
Nov 27, 2023
Some files failing to preview. A fix is tested and will be released soon
Resolved - This incident has been resolved.
Nov 27, 11:03 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 10:47 MST
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 09:25 MST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

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