Potential issues previewing .msg files.

Incident Report for RevverDocs

Resolved

We have confirmed that the previous fix was successful and are now closing this issue. Thank you for your patience.
Posted Sep 25, 2026 - 08:28 MDT

Update

We are continuing to investigate this potential issue and work on a solution. It is the top priority for our team. Thank you for your patience.
Posted Sep 22, 2026 - 16:30 MDT

Investigating

After some initial adjustments, some additional investigation into the issues previewing .msg and .eml files is required at this time. We will resolve it as quickly as we are able.
Posted Sep 22, 2026 - 10:54 MDT

Identified

We have identified the cause of this issue and a fix is being implemented right away.
Posted Sep 22, 2026 - 09:59 MDT
This incident affected: Revver (US) (File Preview).
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