All Systems Operational

Revver (US) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (UK) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (Canada) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Revver (GovCloud) Operational
Application User Interface Operational
Optical Character Recognition (OCR) Operational
Automation Engine - Email, Scheduling Operational
Search Operational
File Preview Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 18, 2025
Users receiving error messages when navigating through Revver.
Resolved - This incident has been resolved.
Jul 18, 14:48 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 18, 09:25 MDT
Identified - The issue has been identified and a fix is being implemented.
Jul 18, 08:34 MDT
Investigating - We are currently investigating an issue in which users are receiving error messages when navigating through the structure. We are additionally investigating reports of some users experiencing page load failures when navigating.

Please note that, typically, after closing the errors (or in the case of a white screen, refreshing the page), users should be able to proceed through the application normally.
Jul 18, 07:23 MDT
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
There is currently a delay in newly added items being indexed, causing delays in their ability to be searchable
Resolved - This incident has been resolved.
Jul 7, 08:50 MDT
Update - File processing is now caught up and functioning as expected.
Jul 2, 19:55 MDT
Update - We are continuing to monitor for any further issues.
Jul 2, 11:18 MDT
Update - On Tuesday, July 1st one of the pieces of the 3rd party cloud infrastructure that supports our services for processing new files added to Revver failed. As the cloud provider wasn't able to restore it in a timely manner, we shifted these document processing services to new infrastructure. These services are now running properly, but have a backlog of files to process. During the issue, no files or information were ever at any risk. We are simply behind on the supporting processes for new files. This includes running OCR (optical character recognition), extracting embedded text from new files, running Smart Extract AI, and updating our Search index to make these new files searchable. We hope to be able to catch up on this backlog of file processing and be back to normal timeframes for processing new files by the end of the day today (Wednesday, July 2nd).
Jul 2, 11:18 MDT
Monitoring - A fix has been implemented and we are monitoring the results
Jul 1, 16:35 MDT
Investigating - We are currently investigating this issue
Jul 1, 10:55 MDT
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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